Privacy Policy

Effective Date : July 1, 2024

El Portal Cancer Centers (“El Portal Cancer Centers,” “we, “us,” or “our”) owns and operates the El Portal Cancer Centers websites and other affiliates and services, and platforms that link to this Privacy Policy (collectively, the “Sites”). El Portal Cancer Centers values and respects the privacy of its customers and visitors (“user,” “you,” or “your”). El Portal Cancer Centers is committed to the privacy of your information. The purpose of this Privacy Policy is to provide you with information about El Portal Cancer Centers’ policies regarding the collection, processing, use, storage, and disclosure of information when you access our Sites. This Privacy Policy also describes how you may contact us if you have further questions about El Portal Cancer Centers’ use of your information. This Privacy Policy also describes the choices you can make about our use of your information.

We may update or modify this Privacy Policy at any time, by posting the updated version including the effective date of the updated version. Please review this Privacy Policy periodically for any updates or changes. This Privacy Policy is binding on all those who access our Sites, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise. Please read this Privacy Policy carefully. Your continued use of the Sites is considered your acceptance of these terms, and you agree to the terms of this Privacy Policy and the collection and use of information in accordance with this Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access our Sites or disclose any personal information through our Sites.’

This Privacy Policy is binding on all those who access our Site(s).

If you have any questions or concerns about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below.

  • Email: manager@elportalcancercenters.com
  • Mail: 3303 M Street, Merced CA 9534
While using our Sites, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a particular individual or household. We collect information from you both when you provide it voluntarily and also automatically when you access our Sites. We may also collect Personal Information from other sources, as described below. We may collect Personal Information from you and any devices (including mobile devices) you use when you: use our Sites, make a referral, register for an account, subscribe to a newsletter, contact El Portal Cancer Centers via phone, email, postal mail, or other means, connect with El Portal Cancer Centers’ social media pages, respond to El Portal Cancer Centers’ communications to you, such as surveys or requests for feedback. Please remember that any information that is disclosed in public comments, forums or other areas enabling other users to submit comments (“Forums”) becomes public information, is not maintained or treated as confidential, and you should exercise caution when deciding to disclose your Personal Information. In addition, we may also collect Personal Information about you from third parties in connection with our Sites, including from the following sources:
  • Service providers (including hosting providers and payment processors)
  • Data analytics service providers
  • Email, chat, survey, feedback, and other communications service providers
  • Customer service providers
  • Advertising providers
  • Social media platforms
  • Promotional partners
If we combine or associate information from other sources with Personal Information that we collect through the Sites, we will treat the combined information as Personal Information in accordance with this Privacy Policy.

We may collect the following categories of Personal Information from you, depending on your interactions with our Sites and the choices you make.

Identifiers:
Name, email address, postal address, social media usernames, telephone number, provider NPI, organization name, insurance and/or health plan information and Internet Protocol (IP) address.

Interactions: Records of transactions and other information you post or otherwise submit to the Sites, including emails or other communications you provide to us.

Internet / Electronic Network Activity:
Browser History: Data about the webpages you visit, including without limitation web browser specifications, websites visited before accessing our Sites, and websites visited after leaving our Sites.

Device, Connectivity, and Configuration Data: Data about your device and nearby networks, including internet connection information, computer equipment information, regional and language settings.

Geolocation Data: Data about your device’s location, which is inferred from your internet connection data, your IP address, and your postal address, or which you may choose to allow us to access by granting the Sites access to your location when prompted.

Demographic Data: Data about you such as your business or company information, practice address, birthdate, sex, indication information, professional or personal reference contact information, social media URLs, and other data reflecting your preferences for our Sites.

Third-Party Social Network Sites: If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with our Sites, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. Some social networking services will facilitate registration or enhance or personalize your experience on our Sites. This includes if you “follow,” “like,” or link your social networking account to our Sites. Your decision to use a social networking service in connection with our Sites is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those networking services.

Newsletter Subscription Information: You may provide your email address in order to receive our newsletter via email.

  • To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

Customer Site Information: This may include any information that you choose to provide, whether by phone, email, mail, or chat, to our customer service representatives or other El Portal Cancer Centers’ employees.

  • To provide, maintain, operate, personalize and improve our Sites and services.
  • To evaluate and improve the content of our Sites.
  • To respond to your questions and requests.
  • To provide customer support.
  • To allow you to participate in interactive features of our Sites when you choose to do so.

Payment and Purchasing Information: We may collect such Personal Information if you make a purchase through our Sites. The exact Personal Information collected will vary depending on the payment method but will include information such as:

  • Name;
  • Email address;
  • Credit or debit card type, expiration date, and certain digits of your card number;
  • Billing and shipping addresses;
  • Postal code; and
  • Phone number.

We may also collect information concerning the products purchased or considered, or other purchasing or consuming histories or tendencies.

  • To process payments.
  • To process your purchases.
  • To provide you with the products you have requested or purchased.
  • To personalize your account and experience using our Sites.
  • To respond to your questions and requests.
  • To provide customer support.
  • To provide you with recent information about an order (e.g., order confirmations, etc.)
  • To work with our service providers who perform certain business functions or services on our behalf.
  • To determine if you are eligible for specific offers or payment methods.

Demographic Data: We may collect such Personal Information when you make a purchase, contact us, and respond to our communications to you. Demographic data may include data about:

  • Your business or company information;
  • Your professional or personal reference contact information,
  • Social media URLs; and
  • Other data reflecting your preferences for our Sites.
  • To provide, maintain, operate, personalize, and improve our Sites.
  • To evaluate and improve the content of our Sites.
  • To provide customer support.
  • To monitor the usage of our Sites.
  • To gather analysis and assess trends and interests.

Location Information: We may collect general location information if you use features on our Sites that provide location-based services.

  • To provide you with location-based services.
  • To monitor the usage of our Sites.
  • To gather analysis and assess trends and interests.
  • To customize the Sites to your preferences and location.

Anonymized Information: We use anonymized and aggregated information that may be created or derived from your Personal Information or usage of our Sites for purposes that include data analysis, improving our Sites, advertising, and developing new features and functionality within our Sites.

This can be Personal Information and non-Personal Information that may be collected about you when you are using our Sites, and this may include:

  • Information about your interactions with our Sites, which includes the date and time of any information you enter into our Sites and your interactions with other users of our Sites and what content or features you interacted with.
  • Technical data which may include URL information, cookie data, web beacons, web pixels, clickstream information collection, and other tracking technology information, your IP address, the types of devices you are using to access or connect to our Sites, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system. Further details about the technical data that is processed by us can be found below.

Usage Information: Our Sites uses cookies, unique identifiers and similar technologies to collect information over time and across different websites when you use or visit our Sites. We or our third-party partners use common tracking tools to collect information about the pages you view, our Sites functions that you access, the buttons and icons you click, and to remember your login information and Sites settings to make it easier and more efficient for you to use our Sites, and to provide advertising content that we think may be of interest to you.

We or our third-party partners may use invisible pixels or beacons on our Sites to count how many users access or use certain pages, features or content.

  • To improve our content and the products, services, materials, and other content we make available through the Sites.
  • To optimize the display of our Sites on your device. To create, maintain and personalize your account with us.
  • To provide, maintain, personalize, and improve our Sites.
  • To provide customer support.
  • To monitor the usage of our Sites.
  • To allow you to participate in interactive features of our Sites when you choose to do so.
  • To gather analysis and assess trends and interests.
  • To enforce our agreements, terms, conditions, and policies.
  • To detect, prevent, and address technical issues.
  • To prevent or investigate fraud.
  • To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on the Sites or on other websites.
  • To help maintain the safety, security, and integrity of our Sites and technology assets. 
  • To investigate complaints and potential violations of our policies.

Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use our Sites, which are unique to your device or account. Cookies make it easier for you to use our Sites by saving your preferences so that we can use these to improve your next and subsequent visits to our Sites. Cookies help us learn which areas of our Sites are useful and which areas need improvement.

You can choose whether to accept cookies by changing the settings on your browser or device. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser’s help files or visit How to Manage Cookies. Please bear in mind that if you choose to disable this function, your experience with our Sites may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us.

Please note that our Sites is not set up to respond to Do Not Track (DNT) signals, but it does respond to browser cookies settings. You may opt-out from receiving personalized advertising from some third parties by visiting here. Please note that these choices will not opt you out of receiving advertisements. You will continue to receive generic advertisements. Like many websites, we use analytics, including Google Analytics. You may find out more about how Google Analytics collects and processes data by visiting “How Google uses data when you use our partners’ sites or apps” found here. Further, you can elect to directly opt out of Google Analytics using your information by using the opt-out browser add-on, which you can learn about here.

Pixels, Web Beacons. This information may be collected and reported in the aggregate. We may use this information to improve our current Sites offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Sites. 


 

Our Sites is not created for anyone under the age of 13 (“Children” or “Child”). By using the Sites, you represent that you are at least 13 years old. If you do not meet this age requirement, then you must not access or use our Sites.

We do not knowingly collect personally identifiable information from anyone under the age of 14, and we do not target the Sites to Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us though one of the methods listed under “How to Contact Us” above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.

For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website by cllicking here.

El Portal Cancer Centers may offer you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may  apply.  Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.

By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.