Client Reviews

We appreciate our patients' comments and concerns

Communication is of extreme importance; your team of doctors, nurses and staff will collaborate with you to be sure that your individualized care and treatment plan is followed and updated, as needed.

We strive to treat every patient with empathy, compassion, and respect during treatments as you become part of the El Portal Cancer Center family. And family means the most when you’re going through difficult times!

If I could pick one word to describe Dr. Mahmoudieh and his staff, it would be “visionary.” It takes compassion, energy and a huge financial investment to bring all of the necessary equipment and professionals to one place so that the patient doesn’t have to travel, and that’s what Dr. M has done. For me, that meant savings in time, money and stress so that instead of wearing myself out being on the road, I could actually rest and do things I wanted while I was at home. When I first came to them, I had a large tumor and a very aggressive form of cancer. They took it seriously and wasted no time. There was a lot of testing that had to be done at the beginning, and the referral process was amazing! Within days, all of my diagnostics were set up and in less than 2 weeks, I received a call from their Stanford associate who had designed my chemo plan. He reviewed everything with me and I was able to ask him questions before the first treatment. Even though I had a less than ideal payment situation when I started, everyone at the office was very kind and went the extra mile to work with me and make sure I got all the care I should. Like other reviewers have said, the chemo team is so positive and super careful about what they are doing, and have been absolutely key to my healing. I am very thankful for those ladies and the way they celebrate each person’s progress! I was also able to do my follow up injections, radiation treatments and CT scans there and felt like all the technicians really make an effort to be gentle and caring. Also, at every chemo clearance and checkup, Dr. M asks a lot of questions to make sure I am doing OK, so I have felt like he has monitored for possible complications really well. I also feel free to ask my own questions. No office can be perfect, so if I feel something may have been overlooked, I ask. I love that they are patient-centered and are always finding ways to improve what they do and how they work together. I seriously thank God for the care I have received there, and hope they will continue to develop the vision because they are offering something Merced really needs!
Jennifer Bungcayao
Dr. M put me on acutane and it’s been going so good! Very knowledgeable about acne and different options to help me. So glad I got a referral for his office. The staff is amazing and the assistant Maite is so sweet and patient she needs a raise! 💜
Heather
Where to begin? The staff is awesome they helped with my uncles treatment for his cancer and he is soo happy he is cancer free. The staff there was kind and even had someone there to help translate for him in Punjabi. Dr M and his staff gave back my uncles life. They even helped with transportation services for his treatments. Will totally recommend going to this office for your cancer treatment.
Harley Quinn
Really nice staff ! Works very well with my schedule.
Yesenia Delgado

Apparently appointment times mean nothing to this place. Be prepared to wait 2 hours in the waiting room and then another 45 minutes when you get called back to a room. 3 hours of waiting for 10 minutes of face time with the doctor. It isn't right. Absolutely no respect for patients time.

RESPONSE FROM EPCC:
Thank you for your feedback, Bryana. Please accept our apology for any inconveniences we may have caused you. Due to the nature of our business, some patients may require more time than others. Our highest priority is patient care and sometimes that means we run behind schedule. If you'll allow us to make this right, we'd be more than happy to discuss this unfortunate event in greater detail over the phone or in office.

Bryana Cardona
It's like having a party! The nurses Rock! I love my nurses. They are beautiful and kind and very good at what they do. Danika, Cynthia, Valerie ,Lexi, Kristy , Blanca, Dr.M and the whole staff , I fully trust them with my veins and they give me a lot of love and support here. They really care as well as my doctor and the whole staff God bless you and thank you for taking good care of me.
Shannon Pena
Dr M is great, then Cynthia and her staff are wonderful, they all take care of my husband Bill with such care and respect...They always work him in when it is needed...And I thank them very much for that!
Terri Haze
The El Portal Merced Cancer Center is the best! Dr. Mahmoudieh is using the latest treatments and has the experience to make everything work. He and his staff are accessible, respectful, and friendly. Going to them for cancer treatment is highly recommended.
Guy Cook