Communication is of extreme importance; your team of doctors, nurses and staff will collaborate with you to be sure that your individualized care and treatment plan is followed and updated, as needed.
We strive to treat every patient with empathy, compassion, and respect during treatments as you become part of the El Portal Cancer Center family. And family means the most when you’re going through difficult times!
Apparently appointment times mean nothing to this place. Be prepared to wait 2 hours in the waiting room and then another 45 minutes when you get called back to a room. 3 hours of waiting for 10 minutes of face time with the doctor. It isn't right. Absolutely no respect for patients time.
RESPONSE FROM EPCC:
Thank you for your feedback, Bryana. Please accept our apology for any inconveniences we may have caused you. Due to the nature of our business, some patients may require more time than others. Our highest priority is patient care and sometimes that means we run behind schedule. If you'll allow us to make this right, we'd be more than happy to discuss this unfortunate event in greater detail over the phone or in office.
The information provided on this website is informational only and is not intended to be a substitute for a thorough discussion or diagnosis with your doctor.
OFFICE HOURS:
Monday-Friday: 9am to 5pm or by appointment
3303 M Street, Merced CA 95348
El Portal Comprehensive Cancer Centers © 2026 All Rights Reserved.
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